Domain Transfers & Management

1. Can I transfer my domain to your service?

Answer:
 Yes! Follow these steps:

1. Unlock your domain with your current registrar.
2. Obtain the EPP/Authorization code.
3. Initiate the transfer from our website and enter the EPP code.
4. Approve the transfer request via email.
5. The transfer may take 5-7 days to complete.

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2. My domain transfer is stuck. What should I do?

Answer:

• Ensure your domain is unlocked at the current registrar.
• Confirm that your contact email is correct and that you have approved the transfer email.
• Check if your domain is eligible for transfer (must be at least 60 days old).
• Contact your current registrar for any restrictions.
• If needed, open a support ticket with us.

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3. Can I register a domain that is already taken?

Answer:

• If the domain is registered by someone else, you can:
  • Use our WHOIS lookup to find the owner’s contact details.
  • Backorder the domain and try to acquire it when it expires.
  • Contact the owner for a potential purchase.

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4. How do I update my domain contact information?

Answer:

1. Log in to your account.
2. Go to “My Domains” and select your domain.
3. Click “Edit Contact Information” to update registrant, admin, or technical details.
4. Some TLDs require email verification for changes.

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5. How do I lock my domain to prevent unauthorized transfers?

Answer:

1. Log in to your client portal.
2. Go to “My Domains” → Select your domain.
3. Enable “Domain Locking” to prevent unauthorized transfers.